Benefits Information and Forms

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Contact Information for Benefit Plans

Who to contact if you have questions or need information:

Steward or local executive member
Canada Post/AccessHR
Great West Life

You contact AccessHR...

To apply for benefits
To change benefits coverage
To confirm status of benefits (single/family)
To confirm premiums (you can also check your pay stub)

AccessHR

Phone: 1-877-807-9090
Email: accesshr@canadapost.ca

By Mail:
AccessHR
B125-2701 Riverside Drive
Ottawa ON
K1A 0B1

You contact Canada Life...

If you have claims or coverage questions
To confirm your dependants are covered

Canada Life

Phone: 1-866-716-1313 (English or French);
1-800-855-0511 (TTY)

*Have your employee ID and plan number on hand when you call.

By Mail: Quebec residents except the National Capital (Ottawa-Gatineau) region

Service des indemnités de Montréal
Place Bonaventure
800 de la Gauchetière ouest
Bureau 5800
Montréal QC H5A 1B9

By Mail: All other residents

Winnipeg Benefit Payments
PO Box 3050, Station Main
Winnipeg MB R3C 4E5

Your Search:

(x) Negotiations

(x) External Organizing

Extended Health Care Plan – Mental Health Services Update

As of January 1, 2022 members at Canada Post and retirees will have expanded coverage for mental health benefits. The Canada Post EHCP will additionally cover visits to registered and clinical social workers with a bachelor’s degree. There is no change for registered psychologists. Further, Canada Post is making a permanent change so that you will no longer require a doctor’s recommendation to qualify for services from mental health practitioners.

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